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马上就是新年了，要出国旅行，但还不晓得该怎么跟效能员交流，那就拿出这份手册恶补一下吧~下面出国留学网来说说2021出国旅行常用英语口语锦集。
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前厅效能根柢对话
1、预定房间
?查看有无空房:
a: i need a room for three days from may 2 to may 4. do you have any vacant(spare)room?
我想订一个房间，5月2号到4号，请问你们还有空房吗?
b: please wait a moment. i will check it.
请稍等，我查一下有没有空房。
im sorry, sir. we are fully booked on that day.
对不住，先生，咱们那天的房间现已订满。
yes，sir.we have some spare room for you.
先生，咱们有空闲房间可以预定。
?房间需求:
a:id like to book a room on next monday evening.
我想订一个下周一入住的房间。
b: what kind of room would you like, sir?
先生，您需要啥样的房间?
b:id like a suite with an ocean view, please.
我想要一个可以看到海景的套房。
【同类答复】:
i’d like to book a single/double room with a bath/shower.
我想订一个有浴缸/淋浴的单人世/双人世。
?问询名字:
a: can i have your name, please?
如今我能问一下您的名字吗?
b: my name is john deep.
我叫john deep。
a:could you spell it for me?
您能拼一下吗?
b:that is j-o-h-n d-e-e-p.
j-o-h-n d-e-e-p。
2、更改预定
a: id like to change my reservation for march 19. my name is mary chang.
我想更改预定在3月19日来住的房间，我叫张玛丽。
b: yes, miss chang. what seems to be theproblem?
哦，张小姐。有啥疑问吗?
a:id like to changethe date to march 20, and make that for two singles, not one.
我想把3月19日改为3月20日，而且要两间单人房，而不是一间。
b:
very well. that canbe arranged.
没疑问，这件事就交给我办妥了。
3、撤消预定
a:room reservations. what can i do for you?
客房预定处。我可以帮您做啥呢?
b:yes. i’d like to cancel a reservation, for the travel schedule has been changed.是这样的。我想撤消现已预定的房间，因为旅行方案有所改动。
a: fine, we will cancel it. 好的咱们会撤消的。
b: thanks. 谢谢
4、入住酒店
a:hi, i would like tocheck in.
我要入住。
b:do you have areservation?
您有预定吗?
a:yes, my name issteven smith. i have a reservation from october 2nd to october 6th.
是的，我叫史蒂文·史密斯，预定了10月2日到10日的房间。
b: yes, steven smith. its for a singleroom with a bath. is that right?
请稍等。是的，史蒂文·史密斯。您订的是带浴室的单人世，对吧?
a:yes, thatsright.
是的。
b:could you fill outthis registration form, please?
史密斯先生，如今请您填一下这个挂号表格好吗?
a:sure.
好的。
b: here is the key toyour room. its on the 6th floor, room 609. if you have any problem please call room service.
这是您房间的钥匙。您的房间在6楼，609房间。有疑问请拨客房效能电话。
a:thank you.
谢谢
5、需求换房
a: this is bell. im in room 908. can youchange the room for me?
its too noisy.
我叫贝尔，住在908号房间。能给我换个房间吗?这儿太吵了。
b: i do apologize sir. well be some rooms for you to choosefrom.
没疑问，先生。咱们会极力办到，可是今日咱们没有空闲房间。您能等到明日吗?明日早上一些客人会退房。会有一些房间任您选择的。
a:all right.
好的。
6、退房结账
a: id like to check out. can i pay my billhere?
我今日退房，我可以如今结账吗?
b:yes, please. heresyour bill. would you like pay by card or cash?
好的，这是您的账单。您刷卡仍是付现金?
a: by card.
刷卡
b: ok. may i have your card?
请把卡给我。
a: here you are.
给你。
b: please sign here.
请签名。
7、存放行李
a: can i leave my baggage here?
我这儿可以存放行李吗?
b: yes. how many pieces of baggage do you want toleave?
可以，您有几件行李要存放?
a: two suitcases.
两个手提箱。
b: how long do you want us to keep them?
您要存多久?
a: ill take them out no later than 16:00.
在 16点前取。
b: are there any dangerous goods or any fragile articles in your baggage?
您的行李中有风险物品吗?
a: no, there arent any dangerous goods or any fragile articles. how much do i have to pay?
没有风险品和易碎品。我需要付多少钱?
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客房效能根柢对话
1、房间太暗，需求换灯
a: good evening. what can i do for you?
晩上好，我能为您做些啥?
b: yes. the light in this room is too dim.please get me a brighter one.
是的。这房间里的灯火太暗了。请绐我换个亮点的。
a: certainly. do you mind if i move yourthings?
当然可以。我动一下您的东西可以吗?
b:oh, no. go ahead.
哦，可以，你动吧。
a:thank you...how is the light now?
谢谢……如今怎么样?
b:its much better now. thank you.
比正本亮多了，谢谢。
2、叫醒效能
a:room service，how can i help?
您好客房效能，有啥需要为您效能的?
b: i need a wake-up call tomorrow at 7:30.
请明日早上6点半用电话叫醒我。
a: sure. whats your room number，please?
可以，您的房间号码是多少?
b:it’s 6001.
6001
3、把自个锁门外了
a:reception. may ihelp you?
这儿是效能台，我可以帮上啥忙吗?
b:yes. i locked myselfout. may i borrow a duplicate key for room 201?
是的。我把自个锁在门外了。我可以借一把20l号房的备用钥匙吗?
a:certainly. where areyou now?
没疑问，您如今在哪儿呢?
b:im right outside myroom.
就在我房间外面。
a:ok. please waitwhere you are. ill send someone up to help you.
好的，您就在那儿等一下，我会派人上楼去协助你。
4、恳求加床
a:may i have an extra bed put in my room tonight? a friend is coming tovisit.
请问今晩我的房间里能否附加一张床?有一位兄弟来访。
b:ill check to see if we have one available.
让我查看一下是不是有一张空床。
…
b:yes, we have aextra bed. however we will have to charge you rmb100 extra for the additional bed, is that ok?
是的，咱们如今有剩下的床，可是将会收您100元加床费，可以么?
a: ok, i see. could you help me send it to my room? it’s 6001.
好的我晓得了请把它送到我的房间，6001.
b: sure, we willsend it as soon as possible... here’s the extra bed. where would you like it?
没疑问，咱们会从速为您送达...这是附加的床，请问要放在哪里?
a: over there bythe window.
请放在那儿窗户周围。
b: okay.
好的。
5、借蚊香
a: room service, what can i help?
客房效能，有啥需要协助的么?
b: could you send me some electrical mosquito incense? i cant sleep well.
能帮我送点蚊香么?我睡不好。
a:sure，whats your room number please?
好的，您的房间号是?
b:it’s 6001.
6001
6、洗衣裳务
a: id like to ask for the laundry service.
费事你替我把衣裳拿去洗一下。
b: well, just put your stuff in the laundrybag and put it outside your room.
好的，请把衣裳放到洗衣袋内，然后把洗衣袋放到门外。
7、干洗衣裳
a: guest roomservices. can i help you?
房务部。要我协助吗?
b: hello.i have adress that needs dry cleaning. i spit some wine on it and i needto wear it thisevening.
喂，是的。我有一件衣裳需要干洗。我把酒溅在衣裳上了，可是我今晚要穿的。
【同类问句】:
i have some shirts that need laundering,and id like my suit pressed.
我有几件衣裳要洗，我的西服也需要熨一下。
a: we can have it dry cleaned and back toyou in one hour. is that early madam?
咱们可以干洗，一小时后给您送去。那样来得及吗，夫人?
b: oh yes, were not leaving until 7:30.
噢，来得及。咱们7点半才走。
a: ill send someone up in the next fiveminutes to pick up the dress madam.
5分钟之内我派人来取衣裳，夫人。
8、打扫房间
a:id like to have myroom cleaned. would you please send a maid here right now?
我想请人打扫下我的房间,能叫个效能员过来吗?
b:ok. someone will bethere right away.
好的，马上就到。
a:thank you.
谢谢。
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