如何在工作场合,让你的英语听起来更有礼貌、更专业

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Well hey there I'm Emma from mmmEnglish!

I've been getting lots of requests for lessons that will help you to expand your vocabulary and help you to sound more professional when speaking in English.

好吧,我是 Emma,欢迎来到美味英语频道!

我收到了很多课程的要求,大家希望这些课程能够帮助大家扩大词汇量,并帮助你在说英语的时候听起来更专业。

So that is exactly what this lesson is all about today.

I'm going to take some very common everyday English verbs and improve them a little or give you some more impressive ones to use instead.

这就是今天本课的内容啦。

我会说一些非常普遍日常英语动词,并对其进行一些改进,或给你一些更令人印象深刻的替代词汇。

So if you're ready to do that, stick around.

I want to jump in with a quick message from our friends at Lingoda to talk about their business English course and the fact that they're offering mmmEnglish students the chance to try their classes for free which I'll tell you about soon.

因此,如果你准备好了的话,请坚持到最后哦。

我想先跟大家分享一下从我们的朋友 Lingoda 获得的关于商务英语课程的消息,他们为美味英语频道的学生提供机会可以免费尝试他们的课程,我马上就会给大家讲一讲。

Anyone who studied business English will tell you that it's quite different to general conversational English.

The language that we use at work tends to be more formal so for anyone studying English to advance their career, being able to communicate professionally is going to help you to do that.

学习过商务英语的人都会告诉你商务英语与一般的会话英语完全不同。

我们在工作中使用的语言往往会更正式,所以对于任何学习英语的人来说,要进行职业晋升的话,能够进行专业交流能够助你一臂之力。

Luckily at Lingoda, not only can you study French, Spanish, German and of course, English classes, they also have a specific business English course and what I love about this is that you're studying alongside other professionals focusing on the English skills that you need to communicate effectively in your workplace like presentation skills and interview skills.

The skills that you need to help you progress your career and to succeed in an international company.

幸运的是,在 Lingoda,您不仅可以学习法语、西班牙语、德语,当然还有英语课,他们也有专门的商务英语课程,我喜欢的一点是,你是在和其他专业人员一起学习,专注于在工作场所进行有效沟通演讲所需要的英语技能,比如说演讲技巧和采访技巧。

你需要的那些能够帮助你职业发展,在一家国际公司取得成功的技能。

Like all Lingoda courses, classes are available twenty-four seven and in small groups.

When I was taking Spanish classes with Lingoda, we usually had three or four students in each class which was awesome!

像所有 Lingoda 课程一样,一天二十四小时都提供课程,课程有小班授课方式。

当我在 Lingoda 上西班牙语课时,我们通常每个班有三四个学生,这真的太棒了!

I had lots of speaking practice.

Business English classes with Lingoda will increase your fluency and your confidence to use English at work.

我有很多机会可以进行口语练习。

Lingoda 的商务英语课程将提升在工作场合使用英语的流利程度和信心。

You can sign up for free for seven days and try up to three group classes which is an
如何在工作场合,让你的英语听起来更有礼貌、更专业插图
awesome way to see what the classes are like before you decide to continue.

Or you can use this code down here and get a fifteen per cent discount on your first month.

你可以免费注册七天,并尝试最多三个小组课程,这是很棒的方式可以在你决定要继续之前知道课程是如何进行的。

或者你可以使用这个代码,获取第一个月15%的折扣。

Use the link down in the description and definitely go check them out.

Let's think for a moment about the many basic functions that we do when we're at work.

使用描述区中的链接,一定要去看一下哦。

让我们思考一下我们在工作时执行的基本功能。

We think about things. We make things.

我们会考虑事情。我们做东西。

We change things. We guess.

我们改变东西。我们会进行猜测。

We solve problems and we work together. Now all of these words are good and they will definitely help you to communicate your message but they're quite basic so if you want to sound impressive, impress your boss sound more professional with colleagues and clients then upgrading these words will definitely help.

我们会解决问题,我们共同努力。这些单词都不
如何在工作场合,让你的英语听起来更有礼貌、更专业插图(1)
错,它们可以帮助你传递信息,但是它们很基础,所以如果你想听起来令人印象深刻,打动你的老板,与同事和客户交流的时候听起来更加专业,那么升级这些词汇肯定会有所帮助。

So let's start with the verb 'think', specifically to think of or to think about something. To think about attending an event or asking for a raise.

让我们从动词“think”开始,尤其是“think of”或者是“to think about something”。考虑参加活动或要求加薪。

Now we can upgrade this phrasal verb to 'consider'. So instead of saying I will think about your suggestion.

我们可以将这个动词短语升级为“consider”。不要说:我会考虑你的建议。

Say: I will consider your suggestion but I need to find some extra budget before I approve it. We can also upgrade

要说:我会考虑你的建议,但在批准之前,我需要先一些额外的预算。

我们也可以这样升级:

Have you thought about employing? Have you considered employing a marketing assistant in-house?

你有考虑过雇用吗?你是否考虑过聘请市场营销人员内部助理?

Now if you're thinking about something and the decision is difficult for some reason, it's also important, then using 'deliberate' is a much better
如何在工作场合,让你的英语听起来更有礼貌、更专业插图(2)
choice.

Deliberate.

如果你正在考虑某件事情,由于某些原因很难做决定的话,这个决定也很重要,那么使用“deliberate”是一个更好的选择。

仔细讨论。

So it's also a synonym of think about but it's used when you're making a really tough decision and you've got to take some extra time to decide carefully.

You've been deliberating all week on this, are you any closer to a decision?

它也是“think about”的同义词,但是它是用在当你在做一个非常艰难的决定,你需要一些额外的时间来小心地做决定的情况下。

你整个星期都在考虑这个问题,你是不是快要做出决定了?

We also have this idea of thinking something is. . . I think Ben is one of the best mentors in our organisation.

我们也会这样想:认为某人……我认为本是我们组织中最好的导师之一。

But we can improve this by using the verb 'believe'. I believe Ben is one of the best mentors in our organisation.

但是我们可以通过使用动词“believe”来进行提升。我相信本是我们的组织中最好的导师之一。

So it sounds much surer, more confident and more assertive. We can also use 'consider' here as well but the structure changes a little.

这样听起来更可靠,更自信,也更加坚定的。我们也可以在这里使用“consider”,但结构有所变化。

So I want you to pay
如何在工作场合,让你的英语听起来更有礼貌、更专业插图(3)
close attention to what changes in this sentence.

We can say: I think or I believe Ben is but we can also say I consider Ben to be one of the best mentors in our organisation.

我要大家密切注意一下这个句子发生了什么变化。

我们可以说:我觉得或我相信本是……但是我们也可以说,我认为本是我们的组织中最好的导师之一。

So when you use this language, it helps you to speak with authority, to be more impressive, more confident.

It really sounds like you know what you're talking about.

因此,当你这样使用的时候,它可以帮助你让你在说话的时候更具权威性,给人留下更加深刻的印象,也更有自信。

听起来好像你知道自己在说什么。

Another really common verb to use at work is 'to make'. That's what we're there doing isn't it?

在工作中使用的另一个非常常见的动词是“to make”。那就是我们现在正在做的,不是吗?

We're making stuff and there are lots of different words that we can use instead of 'make', but it really does depend on the context as to which one you can use or you should use.

Let's take a look at this sentence and see how we can improve it.

我们在做事情,我们可以使用很多不同的词汇来代替“make”,但是具体你可以使用或者是应该使用哪一个是取决于语境的。

让我们来看看这句话,看看我们如何对它进行改善。

Our team made a report or wrote a report. Can you think of a more professional verb that you could use instead?

我们的团队做了报告或写了报告。

你能想到一个更专业的动词进行替代吗?

Should we prepare a report for the board? Our team has already produced a detailed report.

我们应该为董事会准备一份报告吗?我们的团队已经制作了详细的报告。

So these words, 'prepare' and 'produce', are almost synonyms. Prepare.

所以这两个词,“prepare”和“produce”,几乎是同义词。准备。

Prepare relates to the process, a little more. And produce, relates a little more to the result.

Prepare 与过程的关系更密切一点。而 produce 与结果关系更加密切。

So we often see the collocation produce content, prepare a report. These are useful ones to keep in mind.

所以我们经常看到这样的搭配:produce content(产出内容),prepare a report(准备报告)。这些非常有用,一定要记住哦。

'To create' is another verb upgrade on make, right, especially when you're talking about design or creative activities, really when you're making something new you know.

We're creating a new concept for the client.

“创造”是 make 的另一个升级版,特别是当你在谈论设计或创意活动的时候,实际上,只要是你在做一些新的东西。

我们正在为客户创建一个新的概念。

Can you create a new image that we can share on social media? We created a design that will suit a range of users.

你能否创造一个新的图像,我们可以在社交媒体上分享?我们创造了适合各种用户的设计。

'Develop' is another synonym for make, kind of leans a little more towards the process.

Our technical team is developing a plan to transition to our new platform by May.

“开发”是 make 的另一个同义词,更加倾向于过程。

我们的技术团队正在制定计划,到五月份的时候过渡到我们的新平台。

Or even better, a strategy. A strategy.

甚至更好的是,策略。一种策略。

They're developing a strategy. We also develop ideas and we develop solutions.

他们正在制定策略。我们还开发想法,开发解决方案。

We're developing an affordable solution that will make sure every family can access high-speed internet. So these are really important collocations to keep in mind when you're using these verbs.

我们正在开发一种经济实惠的解决方案,它将确保每个家庭都能访问高速互联网。这些是非常重要的搭配,在使用这些动词时要牢记于心。

Often the idea of change can be perceived as negative, people don't usually like change, do they?

Often we talk about change at work because we need to fix something.

通常,改变的想法可能被认为是消极的,人们通常不喜欢改变,是吗?

我们经常谈论工作中的改变是因为我们需要解决一些问题。

It suggests that there is something wrong so in a professional context, it's definitely important to make sure that you're polite and that you're using language in a supportive way.

And I've got some alternative words and some useful expressions that will help you with that.

这表明目前出现了问题,所以在职业场景中,确保你有礼貌,用一种支持性的方式使用语言是非常非常重要的。

我有一些替代词和一些有用的表达可以帮助大家。

And 'modify' is a really good alternative. Modify.

“修改”是一个非常好的选择。修改。

Modify suggests minor changes, tweaks and adjustments and things that will improve the result. Actually, you could also use the verb 'adjust'.

修改表明有细微变化和调整,这些事情可能会改善结果。实际上,你也可以使用动词“调整”。

If it's okay with you, I'll adjust this a little before we send it to the client.

Now when you're talking about changing ideas or human behaviour, then 'adapt' is a really good choice especially when there is a new situation or a new set of circumstances that's behind that change.

如果可以的话,在我们发给客户之前,我会进行一点调整。

当你谈论改变想法或人的行为的时候,那么“适应”是一个非常好的选择,特别是在有新情况,或变化背后有一系列新情况的时候。

Again, nobody really likes change do they but if you can use a more positive verb to help talk about that change then it's much easier to get other people on board right?

The new regulations are tough, there's not much that we can do about it!

同样的,没有人真的喜欢改变,但是如果你可以用更积极的词汇来谈论这种变化的话,那么让其他人参与进来会容易得多吗?

新规定很严格,我们对此无能为力!

We just need to adapt and keep moving forward.

The word 'transition' is an excellent one to begin using and to understand because it helps us to talk about the need for change and the process of changing in a comfortable way.

我们需要适应,保持前进。

“Transition”是一个很好的词,大家可以开始使用并了解它,因为它可以帮助我们以一种舒适的方式谈论改变的需要和改变的过程。

So if we transition from one thing to another, it suggests that we sort of move carefully you know, it's not instant change which usually scares people.

If we talk about transition, it suggests that the change is going to be gradual and carefully considered.

因此,如果我们从一件事过渡到另一件事,它表明我们采取了一些谨慎措施,通常不是迅速的变化,会把人给吓到那种。

如果我们谈论过渡的话,则表明变化是循序渐进和经过认真考虑的。

We want to make sure that our new team members transition into their new roles as seamlessly as possible.

Although many of us try not to admit it, we all guess what the heck is going on right, it's part of solving problems and reducing risk is taking a guess.

我们要确保我们的新团队成员尽可能无缝过渡到新角色。

尽管我们许多人都试图不承认这一点,我们都在猜到底是怎么回事,这是解决问题和降低风险的一部分,也就是进行猜测。

And there are so many great words that will help you to sound more intelligent and more professional when you have to take a guess. We all do right?

当你需要进行猜测的时候,有很多很棒的词可以帮助你听起来更聪明,也更加专业。我们都会这样,对吗?

But sometimes using 'guess' suggests that you're a little uncertain, you know, and in a professional context, it can make you seem uninformed or unprepared.

So using 'estimate' suggests that you've put some thought into this prediction or this guess right?

但有时使用“猜测”会表明你有点不确定,在职业场合中,它可能会让你看起来不了解情况或者是没有准备好。

因此,使用“估计”则表明你已经对该预测或猜想进行了一些思考,对吧?

Estimate. It's difficult to estimate the financial impact for families.

估计。很难估计对家庭的经济影响。

Now 'calculate' is a really good option when you're talking about specific numbers. You calculate.

当你谈论特定的数字时,“计算”是一个非常好的选择。你进行计算。

We calculate that this will save three thousand dollars a month.

Now we have a slightly different word form here but you can express the same idea by saying:

我们计算出这将每月节省三千刀。

这里的词汇的形式略有不同,但是你可以通过以下方式表达相同的想法:

By our calculations, we will save three thousand dollars a month.

When you're thinking about why something happened or you're considering what might happen in the future, then 'speculate' is a great word.

根据我们的计算,我们每月能省下来三千刀。

当你思考为什么发生某些事情时,或者你正在考虑将来会发生什么时,那么“推测”是一个很好的词语。

To speculate. So usually we say 'speculate on' or 'speculate about' something.

进行推测。通常我们会说“speculate on”或“speculate about”某件事情。

I don't want to speculate on why he resigned so suddenly. And 'predict' is another great synonym for guess.

我不想推测他为什么突然辞职了。“预测”是猜测的另一个很好的同义词。

Predict. So it's used when you're taking information that you have and you're making a call or a decision about the most likely outcome.

预测。它是用在当你考虑了你拥有的那些信息,然后打了电话或者是就最可能的结果做出决定的时候。

Industry experts are predicting significant changes to our working environments It is difficult to talk positively about problems right when things aren't going so well or maybe they've been a little more difficult than you anticipated.

行业专家正在预测疫情之后我们工作环境的变化。

积极地谈论问题是很难的,尤其是当事情进展不顺利,或者是也许比你预期的要困难一点的时候。

So what words can you use instead of 'problem' which does kind of have a negative about it, doesn't it?

Well we can say challenge, we can say complication, obstacle.

那你可以用什么词代替“问题”呢,它有点负面的意思在,对吧?

我们可以说挑战,我们可以说难题,障碍。

These are all possible replacements, right?

In a professional context, we want to make sure that we communicate any problems that we have clearly but also do it in a way that makes it sound like you have solutions or you have a plan to keep things under control.

这些都是可能的替代词,对吧?

在职业情境中,我们要确保我们明确地传达我们遇到的问题,但是同时也要听起来你有解决方式,或者是你有计划,让事情在你的控制之下。

We overcame several obstacles before we landed on the result. We anticipate some technical challenges but we're confident that we've got the right team in place to deal with them.

在我们获得结果之前,我们克服了几个障碍。我们预期会有一些技术挑战,但我们有信心我们的团队完全可以解决它们。

We even talk about problems as headaches or hiccups.

These are a little less formal ways of expressing it but they definitely help to emphasise that the problem is not so serious you know or that they're problems that can be managed, they're just annoying.

我们会把问题描述成令人头疼的事情,或者是小问题。

这些是表达这个意思的非正式的方式,但它们肯定帮助你强调问题没有那么严重,或者是问题是可以解决的,它们只是很烦人罢了。

I can see how these changes could create some headaches for the sales team but we're working on a solution. There were a few hiccups with the new ordering system on Friday, but things have been much smoother this week.

我可以理解这些变化会如何让销售团队头疼,但我们正在研究解决方案。

周五的时候新的订购系统有些问题,但本周事情进展的就顺利多了。

And lastly, if you work in an office as part of a team, it's very likely that you work together with other people to get things done, right?

We work together.

最后,如果你在办公室里是团队中的一员,你很可能和其他人一起完成工作,对吧?

我们一起工作。

We work as a team. But just to clarify, we do not do a teamwork all right?

我们团队协作。但是我要说明一下,我们并不会“do a teamwork”,好吗?

This is a very common mistake that a lot of my students make. 'Teamwork' is a noun and we never use it with 'do' okay?

这是一个很常见的错误,我的很多学生都会犯这个错误。“团队合作”是一个名词,我们永远不会把它和“do”一起使用。

We don't do a teamwork. And a much more professional way to explain that you're working together with someone else or with other people is to say that you collaborate.

我们并不是“do a teamwork”。还有一种更专业的方式来解释这你正在和别人一起工作,就是说你和他们合作。

I'm looking forward to collaborating on projects with you in the future.

Now if you really want to emphasise that two people or maybe two teams with different skill sets or sets of expertise are coming together to work together, we say that they're joining forces.

我期待着将来与你一起合作项目。

如果你想强调两个人,或者也许是两个具有不同技能或专业知识的团队集合在一起,共同努力,我们说他们正在齐心协力。

They join forces. And this is quite powerful. When our development team joined forces with our product team, they created something amazing.

他们齐心协力。这是非常强大的。当我们的开发团队与我们的产品团队齐心协力的时候,他们创造出了超级赞的东西。

So there you have it, I really hope that you found a few new expressions to expand your vocabulary range a little.

Make sure that you keep these words beside you at work during this week and see if you can apply them.

就是这些啦,我希望大家有发现一些新的表达方式来扩充你的词汇量。

这周工作的时候一定要把这些词汇放在你旁边,看看你能不能应用它们。

You know if you're writing an email, make sure you stop before you hit send, to try and upgrade some of the language that you're using to sound more professional and more helpful.

Now you know I like to set a little challenge at the end of my lessons and that's because just watching my lessons isn't really enough, is it?

如果你要写电子邮件的话,请确保在你点击发送之前先停一下,尝试升级你正在使用的某些语言,让自己听起来更专业,表现得也更加乐于助人。

你知道我喜欢在课程结束时设置一点小挑战,这是因为仅仅是观看我的课程还远远不够,对吧?

You've got to put into practice what you've been learning and it's only going to take you a few minutes.

So hit the pause button right now and write a short paragraph using at least five of the professional words that I shared during this lesson.

你必须将所学的知识付诸实践,这个过程只需几分钟。

所以现在点击暂停按钮,使用至少五个我在本课程中分享的专业用语来写一小段话吧。

I'm really excited to get down there and check them out to give you some feedback, make sure you're using them correctly.

我很激动可以下去检查一下,给大家一些反馈,确保你们使用的方式是正确的。

But in the meantime, I've got this lesson right here ready for you to continue practising with me so I'll see you in there!

同时,我已经为大家准备了这节课程,大家可以和我一起继续练习,再见!

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